Enter ISS GMT

In May 2010 Inchcape Shipping Services acquired Global Marine Travel LLC and Interargo PH. Together we have rebranded Global Marine Travel and Interargo to become ISS GMT.

Our new partnership brings together the strong values of all three companies and will give us the ability to provide unmatched value added services to the maritime community such as a unique door-to-deck transportation service combined with airline ticketing and travel monitoring.

ISS GMT specializes in providing one-way refundable and changeable airfares to move cruise, private yacht and ship crews, contractors, vessel managers and superintendents, surveyors and offshore oil rig workers from their homes to their vessels and back again.

We are also a full service travel agency and as such are able to provide hotel, car rental and other transfer services on request. Our agents are on duty 24 hours per day 7 days per week year round.

We hold special contracts with all major airlines but don’t restrict ourselves to just the major carriers. In our search to find the best price for our clients we use a range of low cost carriers, charter aircraft, helicopters and  trains to get crew to their destinations.

With the ever changing travel environment, increased fuel costs and conditions beyond our control, everyday travel decisions are getting harder and harder to make and the team at ISS GMT is here to assist.

We make it our responsibility and duty to work with our airline suppliers, monitor the world economic and political climate, and fight for issues that affect commonsense travel in order to protect ISS GMT’s clients and employees. With this in mind, we have decided to focus on people who travel within the maritime industry. By concentrating on one segment of the travel community, we are better equipped to manage your travel needs, and most importantly negotiate better airfares for our niche traveller.  

Inchcape Shipping Services has a diversified customer base which includes clients across the oil, cruise, container and bulk commodity sectors as well as serving naval, government and inter-government clients. The natural synergies created with this acquisition only strengthens the value add propositions on offer to clients of both companies.

Please try the ISS GMT difference. Let us come into your business to conduct a workshop and to see how we can best meet the needs of your organization.

To arrange a workshop for your business please contact Tim Davey tim.davey@flyissgmt.com

Questions & Answers

What does ISS GMT do?
ISS GMT is a full service travel agency that specializes in the commercial shipping, offshore and private yacht industries to move workers and other qualified travellers around the world.

What is a marine or offshore fare?
Marine or offshore fares are specially negotiated airfares available only to appointed travel agencies designed to allow special rates and conditions to travellers who are employed in the marine industry. In most cases, the traveller must be travelling to or from a cruise ship, private yacht, commercial vessel, port, or offshore rig. Every airline imposes its own eligibility conditions for the use of these fares and some airlines permit travel by shoreside staff employed in the shipping industry.

Do marine or offshore fares have penalties or advance purchase requirements?
As a standard rule, marine fares are available for one-way purchase and are fully refundable with no penalties. There are some exceptions to this rule, so ISS GMT will always quote the penalties during the booking process.

What documentation do I need for marine or offshore fares?
For crewmembers travelling to or from a ship, a seaman’s book and/or letter of employment is required. Some airlines require only a letter of employment and permit travel for shoreside staff while travelling on duty. A letter on company letter head explaining the purpose of travel is also accepted. Please contact us for examples.

Do I need a visa for my travel?
Depending upon the traveller nationality, origin, destination and routing, a visa may be required. Travellers should always verify this requirement by contacting their embassy. ISS GMT can advise on all visa requirements and direct you towards assistance for processing the visa.

Can I travel one way or do I need to do round trip?
Marine and offshore fares are filed as one-way. A roundtrip combines two one-ways.

What else can ISS GMT help me with?
We can assist with charter flights, car and hotel bookings worldwide as well as provide advice to make your trip as seamless as possible.

Do you handle large accounts?
ISS GMT handles clients of all size, from the individual crewmember signing off his assignment for vacation, to multi-million dollar shipping companies who move thousands of crewmembers per year.

Can ISS GMT run reports?
ISS GMT can tailor your client statement as you wish and provide detailed account information based on any criteria identified by the client.

Do you have dedicated account managers?
Although some clients normally deal directly with a specific agent in the office, our pool of staff is available 24/7/365 to assist clients as needed. Our customer service manager over see all account on top of a dedicated account manager.

Are you available 24 hours per day?
ISS GMT does not operate an after-hours service because we are always open. At any time, clients can call us for immediate service.

What payment options are available?
We accept all major credit cards, wire transfers, and Western Union. With prior approval, we can invoice clients on a weekly basis after certain conditions are met.

Do I receive frequent flyer miles on marine fares?
Most marine fares allow accrual of frequent flyer mileage.

What is my baggage allowance?
Marine and offshore fares typically permit an extra bag for international travel but there are exceptions based on the airline.

May I obtain an upgrade on my marine fare ticket?
While mileage can be accrued on most airlines, upgrades are based on each airline’s policy.

Can family/friends travel on marine fares?
Some airlines permit family members including spouses and children to fly on marine fares provided they are travelling with the crewmember on all sectors.

Further information can be found on the ISS GMT website

Global Marine Travel

Global Marine Travel LLC and Interargo PH
1800 SE 10th Avenue Suite 220
Fort Lauderdale
FL 33316
TollFree: 866 746 8872
Tel: 954 761 9595
FAX: 954 761 9191
E-mail: info@flyissgmt.com

Enter ISS GMT

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